Refund policy

The 90-Night Sleep-Better Guarantee

We built LEVAREST for people who have been burned by products that promised everything and delivered nothing. So our guarantee is simple, and it's in plain English:

Sleep on your LEVAREST NightLift for up to 90 nights. If you don't sleep better, return it for a full refund of the purchase price.

  • The 90 nights start on the day your order is delivered.
  • Yes, you can use it. That's the point — a trial you can't try isn't a trial. Used pillows are fully covered by the guarantee.
  • No restocking fees. No store-credit-only tricks. Your money goes back to your original payment method.

How to start a return

  1. Email support@levarest.com within 90 nights of delivery with your order number.
  2. We'll reply with return instructions and the return address. A human answers — usually within 1 business day.
  3. Ship the item back. Return shipping costs are the customer's responsibility. (Damaged or defective items are always on us — see below.)
  4. Once we receive the return, your refund is processed within 5–10 business days to your original payment method. Your bank may take a few additional days to post it.

Damaged, defective, or wrong items

If your order arrives damaged, defective, or isn't what you ordered, email us at support@levarest.com with a photo within 14 days of delivery. We'll send a replacement or issue a full refund — including shipping — at no cost to you. You won't be asked to ship a damaged item back.

Order cancellations

Need to cancel? Email support@levarest.com as soon as possible. If your order hasn't shipped yet, we'll cancel and refund it in full. If it has already shipped, the 90-Night Guarantee has you covered — start a normal return once it arrives.

Questions

support@levarest.com — a human answers.